With over 100 years of business, 2013 was a landmark year for Station Taxis, having already picked up 3 awards earlier in the year recognising their investment in the people, infrastructure and the local community it was a wonderful icing on the cake to pick up ‘Overall Business of the Year’ in the Portfolio awards. The managing director Trevor Hines said ‘it was a wonderful to have our hard work and achievement acknowledged by the wider business community, we are a business with traditional values but our sights are firmly on a strong future in Wearside”.
The success and continued growth in difficult times is put down to investing back into the business during the recession. “The taxi sector is in the top 5 business areas to be badly affected by the recession nationally” Trevor Hines went on to say “instead of battening down the hatches as many businesses felt they needed to do we invested, 100% of our staff gained a qualification, we upgraded our internal systems to the state of the art in our call centre and launched the loyalty scheme to help keep business in Sunderland” in addition this year Station Taxis have introduced a cutting edge App for taxis booking on the go and collaborated with the mental health charity Mind, making sure they have staff able to help, support and in one recent incident talk down from the bridge a person who didn’t think they had a life worth living.
Being shortlisted for a 2nd year as overall business of the Year underlines the consistency that Station Taxis have setting standards as an employer and putting the region on the map with their recent work with the Bank of England and the Law Commission. “We connect with the community like no other business in Sunderland and with that comes a responsibility to promote the region and safe guard its residents, something we are proud to do, we don’t do it for the recognition but it certainly is great to know others share our pride” explained Trevor.