Driver of the Month – October 2024
Mark was commended by a customer for the exemplary service he provided. The customer was so impressed that they felt the need to inform the Company, and this is part of the e-mail that we received:
๐๐ฉ๐ช๐ด ๐ช๐ด ๐ช๐ฏ ๐ณ๐ฆ๐จ๐ข๐ณ๐ฅ๐ด ๐ต๐ฐ ๐บ๐ฐ๐ถ๐ณ ๐ฅ๐ณ๐ช๐ท๐ฆ๐ณ, ๐ธ๐ฉ๐ฐ ๐ ๐ฃ๐ฆ๐ญ๐ช๐ฆ๐ท๐ฆ ๐ช๐ด ๐ค๐ข๐ญ๐ญ๐ฆ๐ฅ ๐๐ข๐ณ๐ฌ (๐ข๐ฑ๐ฐ๐ญ๐ฐ๐จ๐ช๐ฆ๐ด ๐ช๐ง ๐ ๐จ๐ฐ๐ต ๐ช๐ต ๐ธ๐ณ๐ฐ๐ฏ๐จ) – ๐ฃ๐ถ๐ต ๐ฉ๐ฆ ๐ฅ๐ณ๐ช๐ท๐ฆ๐ด ๐ค๐ข๐ณ ๐ฏ๐ถ๐ฎ๐ฃ๐ฆ๐ณ 67 ๐ง๐ฐ๐ณ ๐บ๐ฐ๐ถ.
๐’๐ท๐ฆ ๐ถ๐ด๐ฆ๐ฅ ๐บ๐ฐ๐ถ๐ณ ๐ต๐ข๐น๐ช ๐ณ๐ข๐ฏ๐ฌ ๐ง๐ฐ๐ณ 20 ๐ฑ๐ญ๐ถ๐ด ๐บ๐ฆ๐ข๐ณ๐ด, ๐ข๐ฏ๐ฅ ๐ธ๐ฉ๐ฆ๐ฏ๐ฆ๐ท๐ฆ๐ณ ๐ ๐ฃ๐ฐ๐ฐ๐ฌ ๐ฐ๐ฏ ๐ต๐ฉ๐ฆ ๐๐ฑ๐ฑ ๐ ๐ข๐ญ๐ธ๐ข๐บ๐ด ๐จ๐ช๐ท๐ฆ 5 ๐ด๐ต๐ข๐ณ๐ด! ๐๐ฆ๐ท๐ฆ๐ณ ๐ฉ๐ข๐ฅ ๐ข ๐ฑ๐ณ๐ฐ๐ฃ๐ญ๐ฆ๐ฎ ๐ธ๐ช๐ต๐ฉ ๐บ๐ฐ๐ถ๐ณ ๐ฅ๐ณ๐ช๐ท๐ฆ๐ณ๐ด ๐ต๐ฉ๐ฆ๐บ ๐ข๐ณ๐ฆ ๐ข๐ญ๐ญ ๐จ๐ณ๐ฆ๐ข๐ต!
๐๐ข๐ณ๐ฌ ๐ธ๐ข๐ด ๐ข๐ฏ๐ฐ๐ต๐ฉ๐ฆ๐ณ ๐ญ๐ฆ๐ท๐ฆ๐ญ, ๐ข ๐ด๐ช๐ฎ๐ฑ๐ญ๐ฆ ๐ต๐ข๐น๐ช ๐ณ๐ช๐ฅ๐ฆ ๐ต๐ถ๐ณ๐ฏ๐ฆ๐ฅ ๐ช๐ฏ๐ต๐ฐ ๐ข ๐ต๐ธ๐ฆ๐ฏ๐ต๐บ ๐ฎ๐ช๐ฏ๐ถ๐ต๐ฆ ๐ฅ๐ณ๐ช๐ท๐ฆ ๐ฐ๐ง ๐ญ๐ข๐ถ๐จ๐ฉ๐ด ๐ข๐ฏ๐ฅ ๐จ๐ณ๐ฆ๐ข๐ต ๐ค๐ฐ๐ฏ๐ท๐ฆ๐ณ๐ด๐ข๐ต๐ช๐ฐ๐ฏ.๐ ๐ฐ๐ถ ๐ค๐ข๐ฏ ๐จ๐ฆ๐ฏ๐ถ๐ช๐ฏ๐ฆ๐ญ๐บ ๐ต๐ฆ๐ญ๐ญ ๐๐ข๐ณ๐ฌ ๐ช๐ด ๐ข ๐ณ๐ฆ๐ข๐ญ๐ญ๐บ ๐ฌ๐ช๐ฏ๐ฅ ๐ฉ๐ฆ๐ข๐ณ๐ต๐ฆ๐ฅ ๐ช๐ฏ๐ฅ๐ช๐ท๐ช๐ฅ๐ถ๐ข๐ญ, ๐ข๐ฏ๐ฅ ๐ช๐ฏ ๐ข๐ญ๐ญ ๐ฎ๐บ ๐บ๐ฆ๐ข๐ณ๐ด ๐ฐ๐ง ๐ธ๐ฐ๐ณ๐ฌ๐ช๐ฏ๐จ ๐ช๐ฏ ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ ๐ด๐ฆ๐ณ๐ท๐ช๐ค๐ฆ ๐ฉ๐ฆ ๐ช๐ด ๐ด๐ฐ๐ฎ๐ฆ๐ฐ๐ฏ๐ฆ ๐’๐ฅ ๐ฉ๐ช๐ณ๐ฆ ๐๐ ๐๐๐ ๐๐๐๐ ๐ช๐ง ๐ ๐ธ๐ข๐ด ๐ฉ๐ช๐ณ๐ช๐ฏ๐จ ๐ง๐ฐ๐ณ ๐ฎ๐บ ๐ค๐ฐ๐ฎ๐ฑ๐ข๐ฏ๐บ.
๐๐ฆ๐ฐ๐ฑ๐ญ๐ฆ ๐ข๐ณ๐ฆ ๐ท๐ฆ๐ณ๐บ ๐ฒ๐ถ๐ช๐ค๐ฌ ๐ต๐ฐ ๐ค๐ณ๐ช๐ต๐ช๐ค๐ช๐ด๐ฆ ๐ข๐ฏ๐ฅ ๐จ๐ช๐ท๐ฆ ๐ฏ๐ฆ๐จ๐ข๐ต๐ช๐ท๐ฆ ๐ง๐ฆ๐ฆ๐ฅ๐ฃ๐ข๐ค๐ฌ, ๐บ๐ฆ๐ต ๐ฅ๐ฐ๐ฏ’๐ต ๐ด๐ฆ๐ฆ๐ฎ ๐ต๐ฐ๐ฐ ๐ฃ๐ฐ๐ต๐ฉ๐ฆ๐ณ๐ฆ๐ฅ ๐ข๐ฃ๐ฐ๐ถ๐ต ๐จ๐ช๐ท๐ช๐ฏ๐จ ๐ฑ๐ฐ๐ด๐ช๐ต๐ช๐ท๐ฆ ๐ง๐ฆ๐ฆ๐ฅ๐ฃ๐ข๐ค๐ฌ.๐ ๐ธ๐ฐ๐ถ๐ญ๐ฅ ๐ฏ๐ฆ๐ท๐ฆ๐ณ ๐ด๐ข๐บ ๐ข๐ฏ๐บ๐ต๐ฉ๐ช๐ฏ๐จ ๐ฃ๐ข๐ฅ ๐ข๐ฃ๐ฐ๐ถ๐ต ๐ฑ๐ณ๐ฆ๐ท๐ช๐ฐ๐ถ๐ด ๐ฅ๐ณ๐ช๐ท๐ฆ๐ณ๐ด, ๐ฃ๐ถ๐ต ๐ต๐ณ๐ถ๐ด๐ต ๐ฎ๐ฆ ๐ช๐ง ๐ช๐ต ๐ธ๐ข๐ด ๐ฑ๐ฐ๐ด๐ด๐ช๐ฃ๐ญ๐ฆ, ๐’๐ฅ ๐ณ๐ฆ๐ฒ๐ถ๐ฆ๐ด๐ต ๐๐ข๐ณ๐ฌ ๐ฑ๐ฆ๐ณ๐ด๐ฐ๐ฏ๐ข๐ญ๐ญ๐บ ๐ฆ๐ท๐ฆ๐ณ๐บ ๐ด๐ช๐ฏ๐จ๐ญ๐ฆ ๐ต๐ช๐ฎ๐ฆ ๐ ๐ถ๐ด๐ฆ ๐บ๐ฐ๐ถ๐ณ ๐ด๐ฆ๐ณ๐ท๐ช๐ค๐ฆ.๐๐ญ๐ฆ๐ข๐ด๐ฆ ๐ญ๐ฆ๐ต ๐ฉ๐ช๐ฎ ๐ฌ๐ฏ๐ฐ๐ธ ๐ต๐ฉ๐ข๐ต ๐ฉ๐ฆ’๐ด ๐ข ๐ค๐ณ๐ฆ๐ฅ๐ช๐ต ๐ต๐ฐ ๐บ๐ฐ๐ถ๐ณ ๐ค๐ฐ๐ฎ๐ฑ๐ข๐ฏ๐บ (๐ฆ๐ท๐ฆ๐ฏ ๐ต๐ฉ๐ฐ๐ถ๐จ๐ฉ ๐’๐ฎ ๐จ๐ถ๐ฆ๐ด๐ด๐ช๐ฏ๐จ ๐บ๐ฐ๐ถ ๐ข๐ญ๐ณ๐ฆ๐ข๐ฅ๐บ ๐ฌ๐ฏ๐ฐ๐ธ ๐ธ๐ฉ๐ฐ ๐ฉ๐ฆ ๐ช๐ด)!
Well done Mark 
you are certainly a credit to the company!
๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐
The following drivers have been given a special mention due to the excellent customer service they provided over the month of October:
๐๐ข๐๐ก๐๐๐ฅ ๐๐ข๐ฅ๐๐
โDriver picked me up from Monkwearmouth Hospital and was very sociable with the person who I support who has special needs and also the person who took the booking so thank youโ
๐๐ญ๐๐ฏ๐๐ง ๐๐ฎ๐ซ๐ง๐ฌ
โVery nice gentleman Mr S Burns really helpful as I was new to the area and enjoyed a nice chat too. Would definitely recommendโ
๐๐๐ง ๐๐ฎ๐ญ๐ฅ๐๐ซ
โThe driver was on time very friendly really lovely man enjoyed his company felt very safe in his taxi drove very sensibly and kept to the speed limit at all times excellent journey highly recommended your firm thank youโ
๐๐จ๐๐ฌ๐๐ฉ๐ก ๐๐จ๐ง๐ค๐ข๐ง
โI’ve had two strokes & am unsteady on my feet so looks like I’m drunk when I’ve only had a pint but Joe was brilliant he didn’t judge me at all & treat me with respect throughout the journey & even helped me when I was home! Excellentโ
๐๐๐ฌ๐จ๐ง ๐๐ง๐จ๐ฐ๐๐จ๐ง
โJason was friendly and professional a good driver and got me to my destination safelyโ
๐๐๐ ๐ ๐๐๐๐ ๐๐๐๐๐ ๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐
David College
Michael Stockdale
Merhawi Habte
Jack Toohie
Paul Mould
